On this page we answer the most commonly asked questions asked by consumers, and farmers alike. If you have any other questions please email us!
Here are some frequently asked questions:
- How do I order?
- When do I pay?
- When and where do I pick up my order?
- What if I don't like the quality of what I ordered?
- Are there membership fees?
- Will I have to buy vegetables I don't want?
- Why Support Locally Grown?
- How can I sell through this market?
- Who is the Cumberland Sustainable Farmers' Market?
And here are some answers:
How do I order?
Each Sunday evening, a list of available products is sent to all of our registered customers by e-mail. The growers identify the amount of produce they have available and the price. Buyers are free to purchase from different growers.
Customers must place their order for the week no later than Tuesday at 8:00 p.m. Orders can be placed here on our website.
Ordering through this web site is designed to reduce the amount of time it takes us to process orders as well as provide you with detailed information about our products.
When do I pay?
You may pay online as you order! The processing charge (about $1 on a $25 order) will automatically be added to your order total.
At the Market
We accept cash or checks (made out to “CSFM”) when you pick up your order. We also accept credit/debit cards at the market booth! Again, the processing charge will be added to your order total.
When and where do I pick up my order?
From 3:30 until 5:30 p.m. on Thursday, customers can pick-up their produce at the Crossville Depot, located at 14 N. Street in downtown Crossville.
What if I don't like the quality of what I ordered?
Our customers have the right not to buy what they have ordered if they are not satisfied with the product quality. If this happens, the product will be returned to the grower. We welcome all feedback, and negative feedback is especially important to ensure high quality and customer satisfaction.
Are there membership fees?
The Cumberland Sustainable Foods Market does not charge a membership fee. Instead it covers costs by automatically adding 7.5% to your order total. The CSF Market is charged 3.5% of sales for the use of this great software. The rest goes toward the operation and management of the market.
Will I have to buy vegetables I don't want?
With the Cumberland Sustainable Foods Market, you order what you want, in the quantities you want, from the farms that you want. The weekly email lists the produce, fresh flowers, and artisan goods available that week, and you can browse the items on this website before you place your order.
Why Support Locally Grown?
Enhance our local economy: By purchasing produce and other items from local growers you are providing stability to our local economy through the support of local businesses.
Save natural resources: Buying locally makes you an invaluable link in the process of saving resources such as fossil fuels and packaging materials. The growers are here in our community so the expenses of transportation and delivery are kept to a minimum.
Supporting a way of life: The number of small farms in the United States has decreased dramatically in the last decade. Buying food locally renews an honest and worthy means of making a living.
We believe that small, diverse, family-owned farms contribute to society’s overall health.
How can I sell through this market?
If you’ve already created a customer account here, simply go to Our Growers and click on ‘Join this Market’. This will add you to our system and our market managers will contact you with the next step. Like at a traditional farmers’ market, you do get to set your own prices and list your items as you wish. Contact AdamColvin@ColvinFamilyFarm.com if you want more information.
Who is the Cumberland Sustainable Farmers' Market?
The Cumberland Sustainable Farmers’ Market is a farmer run farmers’ market. CSFM promotes and facilitates sustainable farming and the sale of locally grown produce. Our goal is to connect local consumers with fresh, high quality produce from local family farms!